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Charter Celebration Schedule

Municipal Health Office

Frontline Services Offered:
1.MEDICAL CONSULTATION, PRESCRIPTION, TREATMENT
2.ISSUANCE OF MEDICAL CERTIFICATE FOR LEGAL PURPOSES
3. ATTEND TO CLIENTS/CASES REFERRED BY THE RURAL HEALTH MIDWIFE
4.ISSUANCE OF SANITARY PERMIT
5.ATTEND ANIMAL BITES
6.PRE-NATAL CONSULTATION, TREATMENT, IMMUNIZATION AND OTHER HEALTH SERVICES
7.AVAILING OF FAMILY PLANNING METHOD
8.PATIENT EXAMINATION
9.TOOTH EXTRACTION/ORAL PROPHYLAXIS
1. MEDICAL CONSULTATION, PRESCRIPTION, TREATMENT
Clientele: All people of the Municipality
Requirements:
Patient’s Individual Treatment Record and Family Index Number
Fees:
N O N E
Process in availing the service
Process to UndergoProcess TimeAccountable PersonOffice Location
1.Patient gets the Individual Treatment Record (ITR) withy the assistance of the BHW on duty2 minutesBHWMun. Health Office
2.BHW on duty gets the vital signs of the client 3 minutesBHWMun. Health Office
3.The client submits to physical examination 5 minutesMHO, PHN, MidwifeMun. Health Office
4.MHO, PHN or Midwife provides the treatment3 minutesMHO, PHN, MidwifeMun. Health Office
TOTAL PROCESSING TIME UNDER NORMAL CONDITION13 minutes

2. ISSUANCE OF MEDICAL CERTIFICATE FOR LEGAL PURPOSES
Clientele: All people of the Municipality
Requirements:
Official Request
Fees:
Php 50.00
Process in availing the service
Process to UndergoProcess TimeAccountable PersonOffice Location
1.Client proceeds to MHO for information and advice.2 minutesRaymundo N. Ditona, Jr. M.D.Municipal Health Office
2.Client pays the medical certificate. 10 minutesAll Revenue Collection ClerkMTO
3.MHO conducts physical examination of the client. 10 minutesRaymundo N. Ditona, Jr. M.D.Mun. Health Office
4.Municipal Health Officer issues medical certificate 5 minutesRaymundo N. Ditona, Jr. M.D.Mun. Health Office
TOTAL PROCESSING TIME UNDER NORMAL CONDITION27 minutes

3. ATTEND TO CLIENTS/CASES REFERRED BY THE RURAL HEALTH MIDWIFE
Clientele: All people of the Municipality
Requirements:
Individual Treatment Record (ITR) or Clinical Referral Form
Fees:
N O N E
Process in availing the service
Process to UndergoProcess TimeAccountable PersonOffice Location
1.1. The client referred from BHS comes in for consultation.5 minutesMidwife, PHN, MHOMunicipal Health Office
2.2. The client receives the needed treatment. 10 minutesMidwife, PHN, MHOMTO
TOTAL PROCESSING TIME UNDER NORMAL CONDITION415 minutes

4. ISSUANCE OF SANITARY PERMIT
Clientele: All people of the Municipality
Requirements:
  • 1. For Food Establishments
    • a. Health Certificate of proprietor and all employee
      • - Sputum Examination/Chest X-ray
      • - Stool Examination
      • - Food Handler's Class
    • b. Hand Washing Facilities
    • c. Comfort Room (M/F)
    • d. Satisfactory Drainage System
  • 2. For Water System and Water Refilling Station
    • a. Health Certificate of all employee and proprietor
    • b. Water Analysis
      • - Bacterial (monthly)
      • - Physical (quarterly)
      • - Chemical (semi-annual)
  • 3. For Resort/Swimming Pool
    • a. Health Certificate of all employee and proprietor
    • b. Water Analysis
    • c. Lifeguard with CPR/BLS certification
Fees:
N O N E
Process in availing the service
Process to UndergoProcess TimeAccountable PersonOffice Location
1.Client comes in to get Sanitation Permit 2 minutesSanitation Inspector Municipal Health Office
2.Sanitary inspector advises the client about the establishments’ schedules of inspection3 minutesRSIMHO
3.Inspection team conducts actual inspection 4 hoursRSI with other members of the composite teamMun. Health Office
4.MHO issues sanitary permit3 minutesAvelino M. CalotesMun. Health Office
TOTAL PROCESSING TIME UNDER NORMAL CONDITION4 hours and 8 minutes

5. ATTEND ANIMAL BITES
Clientele: All people of the Municipality
Requirements:
Individual Treatment Record (ITR) or Clinical Referral Form
Fees:
N O N E
Process in availing the service
Process to UndergoProcess TimeAccountable PersonOffice Location
1.The patient comes in for registration and medical advice for vaccination by trained personnel. 5 minutesMHO and PHNMunicipal Health Office
2.The client undergoes the needed treatment and advice for his vaccination schedules. 15 minutesMHO and PHNMHO
TOTAL PROCESSING TIME UNDER NORMAL CONDITION20 minutes

6. PRE-NATAL CONSULTATION, TREATMENT, IMMUNIZATION AND OTHER HEALTH SERVICES
Clientele: All people of the Municipality
Requirements:
Family Index Number, HBMR/under five Card and Individual Treatment Record (ITR).
Fees:
N O N E
Process in availing the service
Process to UndergoProcess TimeAccountable PersonOffice Location
1.Client approaches the receiving BHW and gets service slip 3 minutesBHW on DutyMunicipal Health Office
2.Client fills-up the service slip and to be assisted by the receiving BHW. 5 minutesClient/BHW on DutyMHO
3.The BHW gets the client’s ITR 10 minutesBHW on DutyMun. Health Office
4.The client fills-up the HBMR (for pre-natal)/ Under Five Card (for immunization)5 minutesBHW on DutyMun. Health Office
5.Health personnel gets vital signs and does complete assessment5 minutesBHW on DutyMun. Health Office
6.The Client waits until his/her name is called.45 minutesBHW on DutyMun. Health Office
7.Health personnel attends to the consultation, treatment and immunization of the client.10 minutesMidwifeMun. Health Office
8.8. MHOP staff returns the HBMR / Under Five Card to the client for the next appointment date.2 minutesBHW on DutyMun. Health Office
TOTAL PROCESSING TIME UNDER NORMAL CONDITION1 hour and 25 minutes

7. AVAILING OF FAMILY PLANNING METHOD
Clientele: Couples
Requirements:
Family Planning Record/ Individual Treatment Record (ITR)
Fees:
N O N E
Process in availing the service
Process to UndergoProcess TimeAccountable PersonOffice Location
1.Client approaches the trained health personnel and seeks advice on the different family methods available. 2 minutesMHO StaffMunicipal Health Office
2.MHO staff introduces and informs the client about the different types of family planning 15 minutesMidwife, PHN or MHOMHO
3.The client decides what method to be used. 5 minutes Mun. Health Office
4.MHO staff fills – up the Family Planning service record and assesses the client’s suitability to the chosen method5 minutesMidwife, PHN or MHOMun. Health Office
5.MHO staff administers the chosen method to the client and/or give instructions about the FP method10 minutesMidwife, PHN or MHOMun. Health Office
TOTAL PROCESSING TIME UNDER NORMAL CONDITION32 minutes

8. PATIENT EXAMINATION
Clientele: All people of the Municipality
Requirements:
N O N E
Fees:
Php 30.00 – Php 100.00
Process in availing the service
Process to UndergoProcess TimeAccountable PersonOffice Location
1.Client submits physician’s lab request / referral to MedTech2 minutesClientMunicipal Health Office
2.MedTech indicates the amount of fee in the client’s service slip 2 minutesMedTechMHO
3.Client pays at MTO 10 minutesMTO MTO
4.MHO collects specimen for examination 15 hoursElaine V. ChungMun. Health Office
5.MHO examines the specimen1 hourElaine V. ChungMun. Health Office
6.MHO releases the results2 minutesElaine V. ChungMun. Health Office
TOTAL PROCESSING TIME UNDER NORMAL CONDITION1 hour and 29 minutes

9. TOOTH EXTRACTION/ORAL PROPHYLAXIS
Clientele: All people of the Municipality
Requirements:
Official Request
Fees:
Process in availing the service
Process to UndergoProcess TimeAccountable PersonOffice Location
1.Client approaches receiving BHW and gets service slip 2 minutesBHW on DutyMunicipal Health Office
2.Client fills-up service slip with the assistance of the BHW and submits to the dental aide5 minutesClient/ BHW on DutyMHO
3.Dental aide fills-up the priority logbook2 minutesDental AideMun. Health Office
4.Client pays at MTO 10 minutesAll Revenue Collection Clerk MTO
5.Client waits until his/her name is called15 minutesMagdalena SolisMun. Health Office
6.Dentist examines the client 5 minutesRonalyne N. RonquilloMun. Health Office
7.Dentist performs Tooth extraction/ Oral Prophylaxis20 minutes Oral (Tooth extraction)
2 hours (Oral Prophylaxis) 		Ronalyne N. RonquilloMun. Health Office
8.Give prescription to the patient2 minutesRonalyne N. RonquilloMun. Health Office
TOTAL PROCESSING TIME UNDER NORMAL CONDITIONTooth Extraction: 1 hour and 1 minute
Oral Prophylaxis: 2 hours and 41 minutes